Digital Transformation at Al Hilal Bank From Bricks and Mortar to a Fully Functional Digital Bank Randall E Duran Christopher M Poskitt Jovina Ang Case Study Solution

Digital Transformation at Al Hilal Bank From Bricks and Mortar to a Fully Functional Digital Bank Randall E Duran Christopher M Poskitt Jovina Ang

Problem Statement of the Case Study

Al Hilal Bank has been operating for over 22 years in Oman, serving as a full-fledged commercial bank. In the 21st century, digitalization has gained immense popularity globally and, in Oman, banks have also adopted digital platforms to provide better customer services to the clients. To transform its way to the digital age, Al Hilal Bank had planned a digital transformation plan and its execution was to be carried out in phases. This case study describes the digital transformation plan undertaken by Al Hilal Bank from a full-fledged bricks

Case Study Solution

“A great digital transformation at Al Hilal Bank was announced a few months ago, and here’s the progress report. Digital Transformation at Al Hilal Bank: Bricks and Mortar to Digital Bank Al Hilal Bank (AHB) is a prominent bank in Saudi Arabia that caters to high net worth individuals (HNIs), corporate entities, and Islamic banking accounts. The bank has been a leader in financial services, and the latest news that it has announced its digital transformation is quite encouraging. The bank has announced

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It was my dream to own my own business. So, I decided to start my own successful retail chain. I worked my way up the ranks by providing excellent service, low prices, and exceptional customer experience. But my dream soon turned into a nightmare. more information Over the years, I grew my business to 10 locations and even started expanding into the online domain. But I soon realized that the retail business was not what it used to be. Customers needed help with their purchases. So, I decided to transform my business model to digital retail. Initial

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In this article, we will examine the digital transformation strategy employed by Al Hilal Bank. Our aim is to provide insight into the bank’s approach to this area, as well as some key milestones and progress made in its transformation journey. Al Hilal Bank is one of the largest banks in Saudi Arabia, and it has implemented a digital transformation strategy to drive the bank’s growth and enhance customer experience. This strategy includes the integration of various digital channels, the modernization of IT infrastructure, and the deployment of intelligent technologies. Digital Transformation at Al Hil

Financial Analysis

Innovative Digital Transformation, Al Hilal Bank Al Hilal Bank PJSC is a UAE-based bank with a strategic focus on digital transformation. This transformation process has been initiated through various activities, starting from building new IT systems and applications. It has been pursuing this agenda since 2005 with the aim of delivering innovative services to its customers, employees and stakeholders. The bank’s digital transformation efforts are driven by three main objectives: 1. Digitalization of Banking Services: The

PESTEL Analysis

Digital Transformation is no more a buzzword, it is a reality today! The world is moving at a fast pace and transforming. In this context, Al Hilal Bank, one of the top six banks of Saudi Arabia has embarked on the Digital Transformation journey. The initiative was launched at the end of 2015. The aim of this transformation is to bring customer experience and banking services closer, and more convenient for customers. This paper aims to provide a PESTEL analysis of Al Hilal Bank. In this paper,

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In February 2014, Al Hilal Bank (a Saudi commercial bank with a market capitalization of more than $16 billion) was transformed into a digital bank in order to improve customer service, efficiency, and revenue. The Al Hilal Bank (Hilal) digital platform offers various services including mobile banking, online transactions, investment management, and personal finance management. Here are the key steps taken during the digital transformation process and the benefits of the new technology: 1. Strategic Changes: The Al Hil